Privacy Policy

Broadcast Games Pty. Ltd Effective Date: 26 August 2026

1. Introduction

Broadcast Games Pty. Ltd (ABN 23 696 240 267) ("Broadcast", "we", "us", "our") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you access or play our games, use related online services, visit our website, interact with our community channels, contact us for support, or otherwise engage with us in connection with our products and services.

We process personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable privacy laws.

2. Personal Information We Collect

We collect only the personal information reasonably necessary to operate, support, secure, and improve our products and services. This may include:

• platform identifiers and account-linked identifiers, including usernames or platform IDs;
• gameplay data, including progression, preferences, achievements, leaderboard data, and game activity;
• technical and diagnostic data, including IP address, device type, operating system, hardware information, game version, crash reports, error logs, and performance metrics;
• support and communications data, including your email address and the contents of support requests or other communications you send to us;
• website usage data, including browser type, pages visited, referral URLs, session activity, and cookie-related data; and
• community and moderation data, including Discord usernames, messages, reports, or moderation records where relevant to the operation or safety of our community spaces.

We do not collect personal information that is not reasonably necessary for these purposes.

3. Information We Collect From Other Sources

We may receive personal information from third-party platforms and service providers where necessary to operate our products and services, including platform entitlement information, platform-linked identifiers, achievement or ranking data, diagnostic data, hosting and infrastructure data, and analytics data.

Where you access our games through third-party platforms such as Steam, those platforms may also provide privacy controls and restrictions through your account settings and platform profile.

4. How We Collect Personal Information

We may collect personal information:

• directly from you when you play our games, contact support, join a mailing list, submit feedback, or communicate with us;
• automatically through your use of our games, website, or online services;
• through cookies, diagnostics tools, analytics tools, crash reporting tools, and similar technologies; and
• from third-party platforms, service providers, or partners where necessary for service operation.

5. Purposes of Processing

We may collect, use, and process personal information for the following purposes:

• providing, operating, and maintaining our games, website, and related services;
• authenticating access and verifying entitlements;
• supporting gameplay features, online services, rankings, and community functionality;
• diagnosing crashes, bugs, and technical issues;
• monitoring performance, reliability, and security;
• improving game design, functionality, stability, and user experience;
• providing customer support and responding to enquiries;
• detecting, preventing, and investigating fraud, cheating, abuse, harassment, misconduct, or other misuse;
• complying with legal obligations and regulatory requirements; and
• enforcing our legal rights, terms, and policies.

Where you opt in, we may also use your email address or contact details to send marketing communications or product updates. You may opt out at any time by following the unsubscribe instructions in any such communication or by contacting us directly.

6. Legal Bases for Processing

Where the GDPR applies, we process personal data on one or more of the following legal bases:

• Consent — where you have given clear consent for us to process your personal data for a specific purpose;
• Performance of a contract — where processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract;
• Compliance with a legal obligation — where processing is necessary to comply with a legal obligation to which we are subject; and
• Legitimate interests — where processing is necessary for our legitimate interests or those of a third party, including operating, securing, supporting, improving, and administering our products and services, provided those interests are not overridden by your rights and interests.

Where we rely on consent as a legal basis, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential functionality, performance monitoring, analytics, and user preference management.

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Where required by applicable law, we will seek your consent before placing non-essential cookies or similar technologies on your device.

8. Third-Party Platforms and Services

Our games and services may be distributed, operated, hosted, monitored, or supported through third-party platforms and providers.

If you access our games through Steam or another third-party platform, that platform may independently collect and process your personal information in accordance with its own privacy policy and terms. We may receive limited information from such platforms where necessary to verify ownership, enable platform-linked functionality, provide support, and operate or improve our products and services.

We may also engage service providers for diagnostics, hosting, community operations, and analytics. Where those providers act as data processors on our behalf, we take reasonable steps to ensure they handle personal information appropriately.

9. THIRD-PARTY SERVICES

The following third-party providers are currently used in connection with our products and services:

Third-party providers may process personal information under their own privacy policies where they act as independent controllers, or on our behalf where they act as processors or service providers.

For platform purchases, payment handling is managed by the relevant platform provider, including Steam. We do not store full payment card details for those transactions.

10. Disclosure of Personal Information

We may disclose personal information to:

• our employees, contractors, and related entities;
• hosting, infrastructure, analytics, diagnostics, moderation, and support providers;
• distribution and platform providers;
• professional advisers, insurers, auditors, and legal representatives;
• regulators, courts, law enforcement authorities, and government agencies where required or authorised by law; and
• a purchaser, investor, assignee, or successor in connection with a corporate transaction, restructure, financing, merger, or sale of assets, provided that the recipient is bound by obligations of confidentiality or is otherwise required to handle personal information in accordance with applicable law.

We do not sell personal information.

11. International Data Transfers

Because our services may be provided globally, personal information may be transferred to, stored in, or processed in countries outside your country of residence, including Australia and other jurisdictions in which our service providers or platform partners operate.

Where required by applicable law, we take reasonable steps to ensure that international transfers are subject to appropriate safeguards, such as standard contractual clauses or other mechanisms recognised under the relevant law.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service operation, support, security, dispute resolution, legal compliance, and enforcement.

As a general guide:

• support records may be retained for up to 2 years after closure;
• crash and diagnostics data may be retained for 30 to 90 days, unless longer retention is reasonably necessary for active investigation, security, or issue resolution;
• website analytics data may be retained for the period configured in the relevant analytics service;
• gameplay, service, moderation, and technical logs may be retained for as long as reasonably necessary for operations, security, fraud prevention, moderation, reporting, and support; and
• platform purchase and payment data are retained by the relevant platform provider under its own retention practices.

We may delete, anonymise, or aggregate personal information when it is no longer reasonably required.

13. Data Security

We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification, and disclosure.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of personal information.

If you become aware of any security concern relating to your account or our services, please contact us promptly using the details in section 18.

14. Your Rights

Subject to applicable law, you may have the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal information (the "right to erasure");
• request restriction of processing;
• object to certain processing activities;
• request portability of personal information in a structured, commonly used, and machine-readable format; and
• withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in section 18. We may need to verify your identity before actioning a request, and we will respond within the timeframe required by applicable law.

You may also be able to exercise certain privacy controls directly through the relevant platform or in-game settings, where available.

If you are located in the European Economic Area and believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local data protection authority.

15. Children

Our games and services are not directed to children under 13 unless expressly stated otherwise for a specific product or service.

We do not knowingly collect personal information from children under 13 without an appropriate legal basis. If we become aware that personal information has been collected from a child under 13 without appropriate authorisation, we will take reasonable steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us using the details in section 18.

16. Third-Party Websites and Services

Our website or services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to them. You should review the privacy policies of any third-party services before providing them with personal information.

17. Changes to This Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law.

Any updated version will be made available at broadcast.games and will take effect from the stated effective date. Where required by law, we will provide notice of material changes. We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or our handling of personal information, please contact us at:

Broadcast Games Pty. Ltd
Level 1, 63-73 Ann Street, Surry Hills, NSW 2010
Email: privacy@broadcast.games
Website: https://broadcast.games

We will endeavour to respond to all enquiries within a reasonable time and, where required by law, within any applicable statutory timeframe.

This Privacy Policy was last updated on 26 August 2026.